Shipping Policy

Thank you for shopping with Little Paws Market. We aim to make receiving your pet products as simple and reliable as possible.

Order Processing

Orders are generally processed within 1–3 business days after payment has been confirmed.

Orders placed on weekends or public holidays will begin processing on the next business day.

During busy periods, promotional events, public holidays or periods of high demand, processing may take slightly longer.

Estimated Delivery Times

Estimated delivery times begin once your order has been dispatched.

Australia: Approximately 5–15 business days

US orders: Approximately 5–15 business days

These delivery times are estimates only. Delivery times may vary depending on your location, the product ordered, courier services, customs processing and other circumstances outside our control.

Some products may arrive sooner than others.

Multiple Packages

Little Paws Market works with a range of suppliers and fulfilment partners. If you order multiple products, your items may be shipped separately and may arrive in different packages or on different days.

You will not be charged additional shipping fees simply because your order is sent in multiple packages.

Shipping Confirmation & Tracking

Where tracking is available, you will receive shipping confirmation and tracking information once your order has been dispatched.

Please allow some time after receiving your tracking number for the courier's tracking system to update.

Shipping Costs

Shipping costs, where applicable, will be displayed at checkout before you complete your purchase.

Any free-shipping promotions will be clearly displayed on our website or at checkout.

Incorrect Shipping Addresses

Customers are responsible for ensuring that their shipping information is complete and accurate before submitting an order.

If you notice an error in your shipping address, please contact us as soon as possible at support@littlepawsmarket.shop.

We will do our best to update your order before dispatch; however, once an order has been processed or shipped, we may not be able to change the delivery address.

Little Paws Market is not responsible for orders delivered incorrectly due to inaccurate or incomplete information provided by the customer.

Delayed Orders

Occasionally, deliveries may be delayed due to courier delays, weather events, customs processing, peak shopping periods or other circumstances outside our reasonable control.

If your order has not arrived within the expected delivery timeframe, please contact us at support@littlepawsmarket.shop and we will assist you in checking its status.

Lost or Missing Packages

If tracking shows that your parcel has been delivered but you cannot locate it, please first check around your property and with household members, neighbours or your local delivery provider.

If you are still unable to locate your parcel, contact us at support@littlepawsmarket.shop so we can assist you.

International Orders

International customers are responsible for any customs duties, import taxes, fees or charges imposed by their country, unless otherwise stated at checkout.

Customs processing may occasionally result in additional delivery delays.

Order Changes and Cancellations

If you need to change or cancel your order, please contact us as soon as possible at support@littlepawsmarket.shop.

We cannot guarantee that an order can be changed or cancelled once it has entered processing or has been dispatched.

Returns

Shipping-related returns and refunds are also subject to our Return and Refund Policy.

Please review our Return and Refund Policy before returning any products.

Contact Us

If you have any questions about your order or delivery, please contact:

Little Paws Market
Email: support@littlepawsmarket.shop
ABN: 63 263 894 981

Last updated: 5 September 2026